FAQ

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

As part of the order process, the following information is collected from shoppers:

Name, Shipping/Billing Address, Email address, Phone number, and Credit/Debit Card Information

How That Information Is Used:

The information provided is used to fill orders, to contact buyers with any questions, or to send email with special offers. Your privacy is our top priority. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission.

Shipping Information:

*Within the USA - You order will be processed as quickly as possible and safely delivered via UPS and USPS. Please allow 7-10 business days before receiving your order. Shipping policies on custom orders will be provided at the time of order.

* Outside the USA - I ship via UPS and USPS. Please use the shipping on the checkout page. If your location isn't listed please contact us at Contact@StarStruckClothing.com and we can help you with shipping costs.

Returns:

We want you to be fully satisfied with your purchase! We accept returns on US domestic orders purchased at full price. Returns must be received within 10 days of your delivery in their original condition, unworn, unwashed, undamaged and unused with all of the original tags attached.

We offer refunds using a shipping method of your choice and you'll pay the return shipping.

OR

A replacement of that item if in stock.

We recommend you safely package your return shipment and obtain a tracking number. We do not take any responsibility for reimbursement or compensation in the event that any return package is lost, stolen, or mishandled.

To begin the return process, send an email to contact@StarStruckClothing.com with your name, order number, and reason for return.

We reserve the right to refuse a return for goods that do not meet our standards.

All International Orders are FINAL.

All purchases on SALE merchandise are FINAL.
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